buying, postage and useful information

elsie productselsie handmade
all elsie products are handmade by artist/maker louisa clark, on an old singer sewing machine. made with love and the wish of bringing some colour and joy through the simple accessories of life! if you would like something specific, please do get in touch to discuss your wishes. i am adding new designs, fabrics, materials, and colours all the time, but if you have something particular in mind that does not appear on the site, chances are i'll be able to create it as a custom made item for you - please do get in touch.

good quality, along with bright and useful design is what elsie's all about, so you can be sure each product is made with complete care and attention to a high standard.

refunds
if, after receiving your elsie product, you are not completely satisfied, a refund (excluding postage costs) will usually be available if in reasonable time - please get in touch in the first instance.

postage and packaging
each product comes carefully wrapped in white tissue paper, and sealed with a small mandala sticker. padded envelopes are used to ensure products arrive in perfect condition.

for orders to uk addresses, the postage and packaging cost is £2, and will be sent first class. if you are ordering from outside the uk please get in touch via the contact form for a postage quote.

aside from custom orders, most items will be packaged and sent within three days of your order. if you need an item urgently or have a question about postage, please just drop me a line.

contact details
you can send a message via the contact form, or email elsie handmade accessories at: info@elsiehandmade.co.uk

ceo: louisa clark